Final report: Independent review of RIDDOR reporting by Network Rail and its contractors

"This report details some unintended consequences and culture issues that have resulted from management initiatives intended to improve safety, and procurement strategies intended to reduce costs and improve efficiency. Through the course of this review we have focused on violations and errors relating to the reporting process, and particularly the cultural issues which underpin violation behaviours. However, the review has identified issues which are related to culture, but go beyond safety and reporting (eg the relationship between Network Rail and its contractors; competency management; and engagement with front line staff). We believe, with support from the project stakeholder group, that cultural issues should be considered in their widest context, rather than limited to the safety and reporting culture. There are many lessons for Network Rail and its contractors to learn...

There has been a significant level of under-reporting of RIDDOR lost time injuries by Network Rail staff and its contractor companies over the last five years. We estimate that 500 to 600 RIDDOR lost time injuries3 may not have been reported by Network Rail Infrastructure Projects and Maintenance over the five years 2005/06 to 2009/10. This estimate represents a range of 37% to 42% under-reporting of RIDDOR lost time injuries for these two Network Rail functions. The majority of the under-reporting has been within Infrastructure Projects with the under-reporting in Maintenance only being prevalent since the start of 2008/09. For all Network Rail functions combined the level of under-reporting over the five years is estimated, on the same basis, to have been 27% to 34%."

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